Frequently Asked Questions

Crystals

• Are your crystals real? Yes, we only offer authentic crystals.

• Where do you get your crystals from? Our crystals are sourced from all around the world. The locality of every crystal is listed in the specifications tab of the description.

Ordering & Payment

• What forms of payment do you accept? We accept Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Meta Pay.

• Do you offer payment plans? Yes, Shop Pay Installments is available on orders over $50.

Shipping

• Where do you ship to? We ship worldwide.

• How much does shipping cost? For domestic orders (United States), shipping costs $8, and orders over $200 ship for free. For international orders, shipping costs are calculated at checkout.

• How long does shipping take? Orders are processed within 3 to 5 business days, excluding weekends and holidays. After your order is processed, it will be shipped using USPS Priority Mail, which typically takes 3 to 4 business days for orders within the United States or 6 to 12 business days for international orders.

• How can I track my order? You will receive an email with tracking information after your order has shipped.

For more information, please refer to our shipping policy.

Contact Us

• How can I contact you? You can contact us by filling out the form on our contact page.

• Do you have any social media? Yes, all our social media pages are linked at the bottom of our website.